This document outlines the rules, rights, and responsibilities relating to your use of the maxwi138 platform. Please read it carefully before registering or using any of our services.
Important: By registering or using the maxwi138 platform, you are deemed to have read, understood, and agreed to all terms and conditions set out in this document. If you do not agree with any part, please discontinue use of the platform immediately.
The maxwi138 platform operates as an online entertainment service offering a variety of games including video slots, Live Casino, sports betting, and horse racing betting. All services are subject to the terms and conditions set out in this document.
The words "you" or "user" in this document refer to any individual who accesses, browses, registers for, or uses any service provided by maxwi138. The words "we" or "Platform" refer to maxwi138 and its affiliated parties that operate these services.
Use of the maxwi138 platform is subject to applicable laws and regulations. Users are solely responsible for ensuring that their use of this service is lawful in their jurisdiction.
These Terms and Conditions are to be read together with Privacy Policy and Responsible Gaming Guide maxwi138, which together form the entire agreement between you and the platform.
To register and use the maxwi138 platform, you must be 18 years and above on the date of registration. maxwi138 strictly prohibits the use of its platform by underage individuals. We reserve the right to request proof of age at any time and to suspend the account and withhold funds until satisfactory age verification is received.
Each individual is only permitted to hold one (1) active account on maxwi138. Owning multiple accounts under the same individual — whether using different names, phone numbers, email addresses, or devices — is strictly prohibited and may result in the closure of all associated accounts without any refund.
All information provided during registration must be accurate, complete, and up to date. This includes your full name, identification number, mobile number, email address, and bank account details. Users are responsible for updating their information should any changes occur.
Strictly Prohibited: Registering on behalf of another individual, using a false identity, or providing misleading information is a serious violation that may result in immediate account closure and forfeiture of all balances in that account.
Maxwi138 carries out a Know Your Customer (KYC) process to verify user identity before processing withdrawals. Required documents include a copy of a valid identification card or passport, and may be accompanied by proof of current address. The KYC process is a one-time requirement and must be completed within 30 days of registration.
All transactions on maxwi138 are processed in Malaysian Ringgit (MYR). No currency conversion fees apply. Accepted payment methods include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and local Malaysian bank transfers.
| Limit Type | Amount (MYR) | Description |
|---|---|---|
| Minimum Deposit | RM 20 | Each deposit transaction |
| Maximum Deposit (Daily) | RM 50,000 | Subject to review |
| Personal Deposit Limit | User-defined | Can be reduced in account settings |
Deposits via e-wallet (Touch 'n Go, Boost, GrabPay) are typically credited to your maxwi138 account within 1–5 minutes. Deposits via FPX or bank transfer may take up to 30 minutes depending on your bank. If your deposit has not been credited after this period, please contact our support team.
maxwi138 does not accept deposits in the form of cash, cheques, or any payment method not listed above. All payments must originate from an account in the same name as the maxwi138 account holder.
Fund withdrawals are only permitted once the user has successfully completed the KYC verification process. Withdrawals are also subject to the wagering requirements of any bonus that has been received and used.
The minimum withdrawal is RM 50 per transaction. Processing times are as follows: e-wallets within 5–30 minutes, bank transfers within 1–3 business hours. Withdrawals requested outside of business hours will be processed on the next business day.
Maxwi138 reserves the right to conduct additional security checks on any withdrawal request deemed suspicious or exceeding certain limits. In such cases, we may request additional supporting documents before the withdrawal is approved.
Withdrawals may only be made to a bank account or e-wallet registered in the same user's name. Withdrawals to third-party accounts are not permitted under any circumstances.
Maxwi138 offers various types of bonuses from time to time, including welcome bonuses, reload bonuses, cashback bonuses, and limited-time promotions. Each bonus offer is subject to specific terms and conditions stated alongside the respective offer.
Any bonus received is subject to wagering requirements before winnings derived from it can be withdrawn. Standard wagering requirements range from 20x to 35x the bonus value depending on the promotion type. The exact wagering requirements will be clearly stated in the terms of each promotion.
Received bonuses must be used within the specified validity period, typically between 7 and 30 days from the date of award. Expired bonuses will be automatically forfeited from the user's account. maxwi138 reserves the right to cancel or modify any bonus offer without prior notice.
Each user is eligible for the welcome bonus once only. Attempts to claim the welcome bonus through multiple registrations will result in all associated accounts being closed.
All games on maxwi138 use a certified Random Number Generator (RNG) to ensure fair and tamper-proof outcomes. Any attempt to cheat, hack, or manipulate the game system is prohibited and will result in immediate account closure along with appropriate legal action.
In the event of a technical failure or connection disruption during a game session, maxwi138 will attempt to restore the game to the last valid state based on server records. Game results that have been completed and confirmed by the server are final.
The use of automated software (bots), scripts, or any unauthorised methods to gain an unfair advantage in games is strictly prohibited. maxwi138 employs advanced detection systems to identify such activity.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. maxwi138 will never request your password via email, SMS, or live chat.
If you suspect your account has been accessed without authorisation, please contact the maxwi138 support team immediately via Live Chat. maxwi138 is not liable for any losses resulting from unauthorised account access caused by the user's own negligence in safeguarding their login credentials.
maxwi138 recommends using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols), enabling two-factor authentication (2FA), and not reusing the same password across other platforms.
You may request the closure of your maxwi138 account at any time by contacting our customer support team. Prior to closure, any balance eligible for withdrawal will be processed in accordance with the standard withdrawal terms. Please note that closed accounts cannot be reopened.
Maxwi138 reserves the right to suspend or close a user's account without prior notice if there is reasonable evidence of fraud, multiple account usage, game manipulation, breach of terms and conditions, or any suspicious activity that may compromise the integrity of the platform.
In cases of account suspension due to fraud or breach of terms, maxwi138 reserves the right to hold all funds in the affected account until the investigation is completed.
Maxwi138 provides the gaming platform on an "as-is" basis without any express or implied warranties regarding suitability, continuous availability, or freedom from errors. The platform may experience scheduled downtime for maintenance, which will be communicated in advance where possible.
Maxwi138 is not liable for any indirect, incidental, special, consequential, or punitive losses arising from use of the platform, including losses from gaming, service disruptions, or inability to access your account.
Users acknowledge that all forms of gambling carry financial risk and that the decision to play rests entirely at the user's own discretion and responsibility.
Maxwi138 reserves the right to amend, modify, or update these Terms and Conditions at any time. Significant amendments will be communicated to users via an in-platform notice or email at least 7 days before they take effect, except in emergency situations where amendments may take effect immediately.
Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and contact us to close your account.
Terms and conditions are more than just a legal document — they are maxwi138's promise to you.
Maxwi138 user funds are held in accounts separate from the company's operational funds, ensuring your balance is always secure and withdrawable at any time.
Maxwi138 writes its terms in plain language that everyday users can understand — no confusing legal jargon or surprising hidden conditions.
The identity verification process is not meant to be an inconvenience — it is a layer of protection ensuring no one else can access or withdraw funds from your account.
Any significant changes to the terms will be communicated 7 days in advance. You will always know what has changed before it takes effect — no surprises.
If you have any disputes regarding your account or transactions, the maxwi138 support team is available 24/7 via Live Chat in both Malay and English.
The maxwi138 terms include a commitment to responsible gaming — including deposit limit features, self-exclusion, and access to professional support resources.
Now that you understand our terms and conditions, you can get started with confidence. Register a maxwi138 account for free and enjoy a safe, fair, and entertaining gaming experience in Malaysian Ringgit.
This platform is for users aged 18 and above only.